Automated Systems and Telecommunications

Privacy Policy

Effective Date: April 16, 2026

Updated: May 16, 2026

At Legacy Protection Group (“we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including our AI-powered phone and text messaging systems.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, phone number, email address

  • Mailing address

  • Date of birth

  • Insurance-related information (coverage needs, preferences, etc.)

Communication Data

  • Call recordings and transcripts

  • SMS/text message content and metadata

  • AI-generated interaction data

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information to:

  • Provide insurance quotes and services

  • Communicate with you via phone, SMS, or email

  • Operate and improve our AI-powered communication systems

  • Comply with legal and regulatory requirements

  • Prevent fraud and enhance security

3. AI and Automated Communications

By providing your contact information, you acknowledge that:

  • You may receive communications from automated systems, including AI-driven phone calls and text messages

  • These communications may include appointment scheduling, policy information, and marketing messages

  • Standard message and data rates may apply

4. Consent to Communications

By submitting your information through our website or contacting us, you consent to receive:

  • Calls and text messages (including automated or prerecorded messages)

  • Communications related to your inquiry, policy, or account

You may opt out at any time by:

  • Replying “STOP” to text messages

  • Contacting us directly at (910) 978 - 2781

5. Sharing of Information

We do not sell your personal information. We may share information with:

  • Insurance carriers and underwriting partners

  • Service providers (including communication platforms and CRM systems)

  • Legal or regulatory authorities when required

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

7. Your Rights

You may:

  • Request access to your personal data

  • Request corrections or deletion (subject to legal requirements)

  • Opt out of marketing communications

To exercise your rights, contact us at: legacyprotectgroup@gmail.com

8. Data Retention

We retain information as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

Legacy Protection Group 146 Boiling Springs Circle Southern Pines, North Carolina, 28387
legacyprotectgroup@gmail.com
(910) 978 - 2781

Legacy Protection Group

Privacy Policy

Legacy Protection Group (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information in connection with our insurance services and marketing activities, including Facebook advertisements and lead forms.

1. Information We Collect

We may collect the following categories of personal information:

  • Name, email address, and phone number

  • Date of birth and demographic information

  • Information related to insurance needs and preferences

  • IP address, device information, and online activity (Facebook Data Acquisition)

  • Any additional information you voluntarily provide through forms or communications

We may also collect information from third parties, such as marketing partners, insurance carriers, or publicly available sources, where permitted by law.

2. How We Use Your Information

We use your information to:

  • Contact you regarding insurance products and services

  • Provide quotes and evaluate eligibility for insurance coverage

  • Connect you with licensed insurance agents or carriers

  • Improve our marketing, advertising, and customer experience

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We may share your personal information with:

  • Licensed insurance agents and agencies

  • Insurance carriers and underwriting partners

  • Service providers assisting in marketing, communications, or operations

  • Regulatory or legal authorities when required by law

We do not sell your personal information.

All third parties are required to use your information only for legitimate business purposes and in compliance with applicable laws.

4. Consent to Contact

By submitting your information through our website or advertisements, you expressly consent to be contacted by:

  • Phone calls (including automated dialing systems)

  • Text messages (SMS/MMS)

  • Email communications

These communications may be used to provide information about insurance products and services.

You may opt out at any time by following unsubscribe instructions or contacting us directly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information, where permitted by law

  • Opt out of marketing communications

To exercise these rights, contact us at: legacyprotectgroup@gmail.com

7. Retention of Information

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, and contractual obligations

8. Third-Party Platforms

This Privacy Policy applies to information collected through our services, including third-party platforms such as Facebook. We are not responsible for the privacy practices of those platforms.

Mobile opt-in data and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

9. Independent Agency Disclosure

Legacy Protection Group is an independent insurance agency and is not an insurance carrier. Insurance products are offered through licensed agents and contracted insurance carriers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated terms.

11. Contact Us

Legacy Protection Group
146 Boiling Springs Circle Southern Pines, North Carolina, 28387
legacyprotectgroup@gmail.com
(910) 978 - 2781

By using our services or submitting your information, you acknowledge that you have read and agree to this Privacy Policy.

Effective Date: April 16, 2026