Automated Systems and Telecommunications
Privacy Policy
Effective Date: April 16, 2026
Updated: May 16, 2026
At Legacy Protection Group (“we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including our AI-powered phone and text messaging systems.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, phone number, email address
Mailing address
Date of birth
Insurance-related information (coverage needs, preferences, etc.)
Communication Data
Call recordings and transcripts
SMS/text message content and metadata
AI-generated interaction data
Technical Information
IP address
Browser type
Device information
Website usage data (cookies, analytics)
2. How We Use Your Information
We use your information to:
Provide insurance quotes and services
Communicate with you via phone, SMS, or email
Operate and improve our AI-powered communication systems
Comply with legal and regulatory requirements
Prevent fraud and enhance security
3. AI and Automated Communications
By providing your contact information, you acknowledge that:
You may receive communications from automated systems, including AI-driven phone calls and text messages
These communications may include appointment scheduling, policy information, and marketing messages
Standard message and data rates may apply
4. Consent to Communications
By submitting your information through our website or contacting us, you consent to receive:
Calls and text messages (including automated or prerecorded messages)
Communications related to your inquiry, policy, or account
You may opt out at any time by:
Replying “STOP” to text messages
Contacting us directly at (910) 978 - 2781
5. Sharing of Information
We do not sell your personal information. We may share information with:
Insurance carriers and underwriting partners
Service providers (including communication platforms and CRM systems)
Legal or regulatory authorities when required
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
7. Your Rights
You may:
Request access to your personal data
Request corrections or deletion (subject to legal requirements)
Opt out of marketing communications
To exercise your rights, contact us at: legacyprotectgroup@gmail.com
8. Data Retention
We retain information as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
Legacy Protection Group 146 Boiling Springs Circle Southern Pines, North Carolina, 28387
legacyprotectgroup@gmail.com
(910) 978 - 2781
Legacy Protection Group
Privacy Policy
Legacy Protection Group (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information in connection with our insurance services and marketing activities, including Facebook advertisements and lead forms.
1. Information We Collect
We may collect the following categories of personal information:
Name, email address, and phone number
Date of birth and demographic information
Information related to insurance needs and preferences
IP address, device information, and online activity (Facebook Data Acquisition)
Any additional information you voluntarily provide through forms or communications
We may also collect information from third parties, such as marketing partners, insurance carriers, or publicly available sources, where permitted by law.
2. How We Use Your Information
We use your information to:
Contact you regarding insurance products and services
Provide quotes and evaluate eligibility for insurance coverage
Connect you with licensed insurance agents or carriers
Improve our marketing, advertising, and customer experience
Comply with legal and regulatory requirements
3. How We Share Your Information
We may share your personal information with:
Licensed insurance agents and agencies
Insurance carriers and underwriting partners
Service providers assisting in marketing, communications, or operations
Regulatory or legal authorities when required by law
We do not sell your personal information.
All third parties are required to use your information only for legitimate business purposes and in compliance with applicable laws.
4. Consent to Contact
By submitting your information through our website or advertisements, you expressly consent to be contacted by:
Phone calls (including automated dialing systems)
Text messages (SMS/MMS)
Email communications
These communications may be used to provide information about insurance products and services.
You may opt out at any time by following unsubscribe instructions or contacting us directly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights and Choices
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, where permitted by law
Opt out of marketing communications
To exercise these rights, contact us at: legacyprotectgroup@gmail.com
7. Retention of Information
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, regulatory, and contractual obligations
8. Third-Party Platforms
This Privacy Policy applies to information collected through our services, including third-party platforms such as Facebook. We are not responsible for the privacy practices of those platforms.
Mobile opt-in data and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.
9. Independent Agency Disclosure
Legacy Protection Group is an independent insurance agency and is not an insurance carrier. Insurance products are offered through licensed agents and contracted insurance carriers.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated terms.
11. Contact Us
Legacy Protection Group
146 Boiling Springs Circle Southern Pines, North Carolina, 28387
legacyprotectgroup@gmail.com
(910) 978 - 2781
By using our services or submitting your information, you acknowledge that you have read and agree to this Privacy Policy.
Effective Date: April 16, 2026

